Shipping Policy

1. Processing Time:

Orders are processed within 3 business days. You will receive a confirmation email once your order has been shipped.

2. Shipping Costs:

Shipping costs are calculated based on the weight of your order and the destination. The exact shipping cost will be displayed during the checkout process before you complete your order.

3. Shipping Methods:

We use Lulu for the fulfillment of our book orders. Lulu offers the following shipping methods:

• Standard Shipping:

  • Estimated delivery within 7-10 business days.
  • Tracking information may not be available for this shipping method.

• Expedited Shipping:

  • Estimated delivery within 3-6 business days.
  • Tracking information will be provided once your order has shipped.

• Priority Shipping:

  • Expedited handling and delivery for a quicker shipping experience.
  • Estimated delivery within 2-4 business days.
  • Tracking information may not be available for this shipping method.

• Express Shipping:

  • The fastest available shipping option for expedited delivery.
  • Estimated delivery within 1-3 business days.
  • Tracking information will be provided once your order has shipped.

4. International Shipping:

We currently offer international shipping to select countries. The shipping cost and delivery time for international orders will vary based on the destination.

5. Order Tracking:

Once your order has shipped, you will receive an email with the tracking information. You can track the status of your order by clicking on the provided tracking link.

6. Customs and Import Taxes:

International customers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

7. Lost or Damaged Items:

We are not responsible for any lost or damaged items during shipping. If your order arrives damaged, please contact us within 6 days of receiving the item with photos of the damage, and we will assist you in resolving the issue.

8. Questions:

If you have any questions about your order or our shipping policies, please contact us at info@shopthefocuscode.com